Tag - cruise tourism

17 Apr

Job Opportunity – Cruise Information Officer

Job Type: part-time, seasonal

Location: Corner Brook, NL

Join our dynamic team dedicated to promoting tourism and providing exceptional experiences to visitors from around the world. We’re passionate about showcasing the beauty, culture, and attractions of our region, and we’re seeking knowledgeable and enthusiastic Cruise Information Officers to join us!

Photo Credit: Ronin Photography, 2022

Responsibilities:

  • Welcome cruise guests with a warm and friendly demeanor, answer questions and make suggestions regarding their time in port
  • Distribute maps, brochures, and other promotional materials to help visitors navigate the area
  • Stay up-to-date on local events, attractions, and amenities to provide accurate and current information to visitors
  • Uphold standards for cleanliness and safety in the work environment (eg: information kiosk)
  • Effectively communicate workplace concerns and suggestions for improvement through proper channels

Requirements:

  • Excellent communication and interpersonal skills
  • Strong customer service orientation with a positive attitude
  • Ability to multitask and work effectively in a fast-paced environment
  • Knowledge of the local area, including attractions, landmarks, and amenities
  • Ability to work harmoniously in team settings, navigate conflicts, and welcome constructive feedback
  • Previous experience in tourism, hospitality, or customer service is preferred but not required
  • Ability to speak French, German and/or Italian is preferred but not required
  • Flexibility to work outdoors in varying weather conditions is required

To Apply:

If you’re passionate about tourism and enjoy helping others discover new destinations, we’d love to hear from you! Please let us know why you’re interested in joining our team and provide your relevant experience in person or by email. CBPC is committed to fostering a diverse and inclusive workplace, and we welcome applicants from all backgrounds. We strive to create a culture of inclusivity where individuals feel comfortable and empowered to contribute their unique talents and skills to our team.

Deadline: May 1st, 2024

CBPC is an independent and community-based organization that provides high-quality ocean transportation and distribution services through strategic partnerships. Its vision is to create economic value by connecting Western Newfoundland globally through tourism and trade. The Corporation achieves this through its three lines of business: industrial port operations, real estate, and cruise tourism.

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25 Mar

Call for Proposals – Cruise Shuttle Bus Service

The Port of Corner Brook provides a complimentary shuttle service for cruise passengers and crew from the port to downtown Corner Brook and back. The number of buses booked for each cruise ship depends on the total number of passengers onboard based on ship capacity as outlined in Appendix A (attached). The shuttle bus service will commence approximately 30 minutes after the scheduled arrival time and end approximately one hour before the scheduled departure time.

The Corner Brook Port Corporation (CBPC) invites proposals from qualified transportation companies to provide a shuttle bus service for the 2024 cruise season. Proposals must be submitted by email, fax or in-person.

Closing Date: April 12, 2024

CBPC-Request-for-Proposals-Cruise-Shuttle-Bus-2024Download
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13 Feb

Setting Sail Into 2024

Following the tremendous achievements of the 2023 cruise season, the Port of Corner Brook is well-positioned for further growth and anticipates achieving significant milestones again this year. The Carnival Pride, making its maiden call on June 5th, will officially launch the 2024 season.

The Port of Corner Brook has thirty-eight scheduled cruise ship calls, with a capacity of 57,000 passengers and 24,000 crew. Aligning with Atlantic Canada’s highly sought-after fall foliage, the peak season will occur in September and October. Originating from England, Germany, Norway, and the United States, passengers from thirteen unique cruise lines will embark on the experience of a lifetime: touring our coastal and rural communities and embracing Newfoundland’s culture, history, and hospitality. The Port of Corner Brook expects eleven inaugural visits and three double-ship days throughout the season with remarkable numbers expected for early fall.

“As the Port’s Cruise Marketing Coordinator, I am thrilled to announce that the Sky Princess and the Norwegian Jade are expected on September 21st, with a combined capacity of more than 6,000 passengers. With the energy and excitement these ships bring, we anticipate surpassing the Port’s single-day passenger record of 4,240 set by the MSC Meraviglia in 2019. Strategically aligning with the City’s Colours of Corner Brook Festival, this day promises to be a momentous occasion for the Port and downtown core, showcasing our ability to accommodate and delight cruise guests. We’re ready to welcome them with open arms and ensure an unforgettable experience.” Patti Ricketts, Cruise Marketing Coordinator

Spanning 316 metres, the Mein Schiff I will be the longest vessel and the Sky Princess, weighing 141,000 metric tonnes, will be the heaviest. The departure of the Insignia on November 1st will signify the end of the 2024 cruise season.

Photo by Dru Kennedy.

The Port extends its gratitude to its regional stakeholders for their steadfast support and invaluable contributions in fostering a welcoming environment for cruise guests. Local businesses looking to enhance their engagement in cruise tourism are encouraged to join the Cruise Network Committee.  

Established over a decade ago, this committee comprises community representatives who share a common goal of enhancing the cruise guest experience. By becoming part of the Cruise Network Committee, you’ll have the opportunity to actively shape the trajectory of cruise tourism in our area, leveraging your insights and passion to create unforgettable experiences for visitors. Let’s continue strengthening our commitment to hospitality and tourism excellence.

A detailed copy of the 2024 cruise schedule can be found here.

Corner Brook Port Corporation (CBPC) is an independent, community-based organization providing high-quality ocean transportation and distribution services through strategic partnerships. Its vision is to create economic value by connecting Western Newfoundland globally through tourism and trade. The Corporation achieves this through its three lines of business: industrial port operations, real estate, and cruise tourism.

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27 Nov

Port of Corner Brook Sets New Records

We are pleased to announce that the 2023 cruise season was a recording-breaking year for the Port of Corner Brook. Between June 30 and November 3, we welcomed 16 vessels into the port for an impressive 28 calls.

Our portfolio for the 2023 season was diverse, ranging in size from nimble expedition ships and world-class luxury ships to classic, well-loved cruise ships.

With the help of our partners and stakeholders, we have created lasting memories of Newfoundland for 40,948 passengers and 20,246 well-traveled crew members. These numbers represent a dramatic increase of 58% and 36%, respectively, from the 2022 season.

The Port of Corner Brook has made significant investments to elevate its cruise tourism offerings, amenities, and shoreside experiences. Throughout the 2022 and 2023 seasons, the port constructed seven market sheds with accessibility features, enhanced signage incorporating diverse cultural and artistic elements, and introduced designated selfie spots. Additionally, the port has established supplementary seating areas to augment the overall visitor experience. As part of this comprehensive project, the port acquired a new gangway and floating dock, enabling the port to sustain its international container service operations while seamlessly receiving cruise passengers at the port.

“Thanks to the invaluable support from the Atlantic Canada Opportunities Agency and the Province of Newfoundland and Labrador, we’ve successfully transformed our dockside experience through the cruise enhancement project. Disembarking passengers now enjoy an immediate welcome at our vibrant vendors market, enhanced information kiosk, and additional seating areas—all made possible through this collaborative effort.” Jackie Chow, Chief Executive Officer.

2023 was nothing short of a celebration. The Port of Corner Brook successfully welcomed six inaugural calls, facilitated three double ship days, and commemorated the 150th anniversary of the Holland America Line with visitors of the Zaandam.

This cruise season also marked a significant milestone as the port celebrated the arrival of its 300,000th passenger since the commencement of cruising in Corner Brook in 1976. The Port of Corner Brook also set a provincial record for the highest number of cruise passengers in a single season among all ports in Newfoundland and Labrador.

“The arrival of our 300,000th cruise passenger is a momentous occasion. These significant passenger increases and milestones reflect the resilience and growth we’ve experienced since the inception of cruising in Corner Brook, highlighting our commitment to providing exceptional experiences for travellers.” Jennifer Crane, Business Development Manager.

The port secured two unexpected bookings during the Thanksgiving weekend. As a result, from October 7th to 9th, we welcomed more than 14,000 passengers and crew, an impressive 23% of our total visitors for the season. The positive feedback from cruise passengers undoubtedly reflects the community’s hospitality and openness.

The economic benefits generated by the local cruise industry extend across diverse sectors, leaving a profound impact on the community. Increased cruise tourists spark economic activity, benefitting many sectors including retail, transportation, security, and various small business owners. We estimate that the total economic impact for the region is $14.1 million between direct and indirect expenditures.

As cruising grows in popularity and gains momentum worldwide, it is unsurprising that our 2024 cruise season reflects continued growth. 

“Although it is too early to disclose the 2024 schedule at this time, we can confidently say that we anticipate a considerable increase in port calls and passenger and crew numbers. We are pleased by the anticipated growth and deeply grateful for the dedication and commitment of our community and stakeholders in supporting and fostering cruise tourism in the region. The collective effort to ensure the industry’s continued success and expansion is inspiring.” Patti Ricketts, Cruise Marketing Coordinator.

Corner Brook Port Corporation (CBPC) is an independent and community-based organization that provides high-quality ocean transportation and distribution services through strategic partnerships. Its vision is to create economic value by connecting Western Newfoundland globally through tourism and trade. The Corporation achieves this through its three lines of business: industrial port operations, real estate, and cruise tourism.

Cruise Tourism, News Release , , ,
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