Notices

Notice of AGM

Join us for the Annual General Meeting of the Corner Brook Port Corporation on Tuesday, June 6, 2023, at 5 pm. The meeting will take place in the second-level boardroom of the R. A. Pollett Building, located at 61 Riverside Drive. All members are welcome to attend. RSVP required. Please contact Jennifer Hartley at 709-634-6600 or jhartley@cornerbrookport.com.

Current Agenda

  • Greetings from Chair
  • Introduction of Board and Staff
  • Adoption of Agenda
  • Approval of Junw 23, 2022 AGM Minutes
  • Approval of 2022 Financial Statements
  • 2022 Annual Report
  • Appointment of Auditor
  • Presentation on CBPC
  • Other business
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Cruise Market – Call for Vendors

The Corner Brook Port Corporation is committed to creating a robust market with inspired entrepreneurs, marketing and selling a versatile mix of products so that we provide the best experience for cruise passengers. Our reputation for having the friendliest people and excellent market offerings gives us a significant advantage.

Photo: Scott Grant, RONIN Photography

Location & Shed Specifications

The cruise market will remain on the south part of the dock for the 2023 season. As passengers disembark, they will walk through the market and again upon returning to the ship. When a ship is at anchor, passengers will tender into the floating dock, proceed up the gangway, and walk along the strategically placed barricades toward the market before they can exit the dock.

The port has two available sheds both 12’x12’ in size for the 2023 season. All sheds are equipped with electricity, windows, and two entrances to minimize congestion and increase the fluidity in the flow of customers in and out of the sheds.

The Corner Brook Port Corporation does not supply tables, shelving, or other accessories for vendors to display their products. Before installing any permanent fixture inside or outside the shed, vendors must seek permission written to the Corner Brook Port Corporation’s business development manager.

Application and Selection

The Corner Brook Port Corporation will examine all submitted application and determine which vendors and products best represent our overarching goals for the cruise market. Following a review of applications from past vendors and if we have any remaining space available, we will welcome and review external applications. Price to rent a 12′ x 12′ shed for the full season is $1,680.00 + HST.

Application should be emailed to contact@cornerbrokport.com

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Summer Job Opportunity

Position: Project Administration Officer – CSJ

Joy Type: full-time (12 weeks)

Hourly Wage: $18.00

Location: Corner Brook, NL

Tasks and Responsibilities: Reporting to the business development manager, the project administration officer will help co-ordinate and plan the 2023 cruise season. The successful candidate will:

  • Assist with the planning, implementation, and evaluation of the cruise program at the Port of Corner Brook including the cruise welcome program, shuttle bus service, tour operations, security, and health and safety protocols.
  • Supervise staff and the overall operations during cruise ship visits.
  • Monitor and provide regular updates to the Corporation’s social media channels.
  • Assemble data and prepare special reports, manuals, and correspondence.
  • Oversee and co-ordinate office administrative procedures.
  • Complete other administrative duties including but not limited to data entry, answering phones, scheduling meetings, organizing files, and addressing general inquiries.

Position Requirement: The ideal candidate is an indigenous youth, currently enrolled in a post-secondary institution studying business, marketing or a similar program. The requirements of this position also include:

  • Strong verbal and written communication skills and stakeholder engagement.
  • Proficient in MS Office and various social media platforms, and familiar with website content management systems such as WordPress.
  • Strong attention to detail, prioritization, problem solving and organizational skills.
  • Supervisory experience, working with volunteers and/or marketing experience preferred, but not required.
  • Ability to take initiative and work independently to complete assignments with minimal direction.

Eligibility: This position is funded by the Canada Summer Jobs program. The successful candidate must meet the following criteria to be eligible for the grant.

  • Between the ages of 15 and 30 years of age
  • Canadian citizen, permanent resident, or person to whom refugee protection has been conferred under the Immigration and Refugee Protection Act
  • Valid Social Insurance Number
  • Legally entitled to work in Canada

How to Apply: Applicates must email a cover letter and resume to applicants@cornerbrookport.com. Application deadline is Friday, May 19 at 4:30 pm.

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Call for Shuttle Bus Proposals

Photograph by Scott Grant, Ronin Photography

The Port of Corner Brook cruise program is serviced by regular shuttles to and from the port and downtown. This is a complementary service that is provided to cruise guests and crew free of charge.

The Corner Brook Port Corporation (CBPC) invites proposals from qualified transportation companies to provide a shuttle bus service for the 2023 cruise season. Proposals must be submitted by email, fax or in-person. The deadline for proposals is Wednesday, April 5.

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2023 Port Tariff

Notice of Tariff Amendments

The Corner Brook Port Corporation Board of Directors has approved the following proposed tariff amendments that will take effect on January 1, 2023.

Harbour Administration Fee3% increase to all harbour administration fees.
Berthage ChargesUnit basis for berthage rates will change from metre of length to gross registered tonnage for vessels at the berth or moored at a float.
Wharfage Charges3% increase to all wharfage and transfer charges.
Security FeeSecurity fee will be at a rate of $30.00 per hour.

The Port of Corner Brook tariff document detailing the port’s rates, charges, rules and regulations is available on the Corporation’s website under Industrial Operations and may also be obtained from the Port’s main office upon request at 709-634-6600.

Should you have any questions or concerns regarding the amendments of the tariff rates and fee, please do not hesitate to contact Jennifer Hartley, Business Development Manager, at 709-634-6600.

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Cruise Atlantic Canada Waves of Excellence Programs

Aquila Offered Training Programs

In collaboration with the City of Corner Brook, the Port of Corner Brook would like to extend the opportunity for individuals to gain experience and skills through several offered programs.

With the return of cruise around the world, many destinations are investing in service training for their cruise industry frontlines – the experience providers, attraction teams, drivers, tour guides, retail teams, restaurant servers, and everyone who comes in contact with guests. These programs will help further enhance the way that our community interacts with tourists and guests that visit the area.

RSVP by e-mail including date: dbruce@cornerbrookport.com

Offered Courses

Waves of Excellence: Deliver the Wow (In-Person)

 “Waves of Excellence: Deliver the WOW” is a half-day virtual workshop designed to respond to this current situation and provides anyone who connects with guests with the skills and confidence they need to deliver excellent service while following the necessary protocols and procedures implemented by the cruise lines and destinations.

Whether greeters, taxi drivers, vendors and retail operators, tour guides, bus drivers, restaurant servers, attraction personnel, or the community at large, this workshop helps community teams understand the importance of their roles in the success of cruise in their destination.

Waves of Excellence: Deliver the Wow is available on two different dates, and only one option can be selected:

Location: Quality Inn Hotel

Option 1: Tuesday, August 9th: 1:30pm-4:30pm

Option 2: Wednesday, August 10th: 9:00am-12:00pm

Invite can be found at this link, follow information to register.

Driver Excellence (In-Person)

  • Available for people who drive motorcoach, taxi, van, private vehicle, sightseeing boat, or any other type of transportation as a driver has a great impact on the guest satisfaction ratings in the destination.
  • This will help ensure drivers provide excellent service, professional behaviour, ability to manage difficult situations, and more.

Driver Excellence is available on two different dates, and can only one option can be selected:

Location: Quality Inn Hotel

Option 1: Tuesday, August 9th: 10:00am-11:30am

Option 2: Wednesday, August 10th: 1:30pm-3:00pm

Invite can be found at this link, follow information to register.

Service Excellence 101 (Self-guided Online Course)

  • 1-hour course designed for frontline workers who come into contact with guests less often in their roles, but still benefit from an introduction to delivering excellent service to cruise guests.
  • Personnel could include port operations, longshoremen, customs and border agents, security and others who may engage with guests less often.

Tour Guide Excellence I,nternational Certification (Self-guided Online Course)

  • An interactive online program that gives individuals the opportunity to learn exactly what makes an excellent Tour Guide.
  • The course includes 6 lessons on the most important topics for tour guides and ends with an assessment, which includes a written exam and a video component, and guides receive a certificate and pin upon completion.

Cruise 101 (Self-Guided Online Course)

  • This 1-hour course provides an overview of the cruise industry as it relates to ports, destinations and shore excursions, and what successful destinations do to ensure the cruise lines and their guests are having exceptional experiences in the destination
  • Ideal for community and destination stakeholders, Cruise 101 allows people new to the industry to get up to speed quickly and with confidence

The Aquila scheduled training is set to take place from August 9th & 10th.

For further information regarding this opportunity please contact the Port of Corner Brook’s main office at 709-634-6600.

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Notice if Tariff Increase Rates 2022

Effective March 15, 2022

The Corner Brook Port Corporation (CBPC) wishes to advise that there will be a 3% increase in Harbour Administration Fees, Berthage Charges, Wharfage and Transfer Charges and a 2% increase in the Passenger Tariff under the Corner Brook Port Corporation Terminal Tariff.  Rates in Schedule E are subject to a 3% Increase.  All rate changes are effective March 15, 2022.

Service Charges will be applied to all overdue accounts as per section 10 of the Terminal Tariff document.

The complete Terminal Tariff report detailing the rates, charges, rules and regulations at terminals and facilities in the Port of Corner Brook is available on the Corporation’s website under Industrial Operations.

If you have any questions or concerns regarding the increase please contact Dean Jennings, Operations Manager at 709-637-4282.

Best regards,

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Jackie Chow, CPA, CA

Chief Executive Officer

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Notice of Annual General Meeting

The Corner Brook Port Corporation welcomes members to attend its AGM.

Wednesday, May 19, 2021, 5:30 p.m. | Suite 201, RA Pollett Building, 61 Riverside Drive

Current Agenda

  • Greetings from chair
  • Introduction of board and staff
  • Adoption of agenda
  • Approval of 2020 AGM Minutes
  • Approval of 2020 Financial Statements
  • 2020 Annual Report
  • Appointment of auditor
  • Presentation by CBPC
  • Other business

Members interested in attending must RSVP prior to the event so that we can ensure adequate space is available for social distancing. For more information please contact:

Jennifer Hartley at 709-634-6600 or jhartley@cornerbrookport.com.

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Port Tariff Notice

Effective January 1, 2021

The Corner Brook Port  Corporation (CBPC) wishes to advise that there will be a 3% increase in Port Tariff Rates effective January 1, 2021.

This increase will apply to harbour administration, berthage, wharfage and storage. Interest will be applied to all overdue accounts as per section 10 of the Terminal Tariff document.

The complete Terminal Tariff report detailing the rates, charges, rules and regulations at terminals and facilities in the Port of Corner Brook is available on the Corporation’s website under Industrial Operations.

If you have any questions or concerns regarding the increase please contact Dean Jennings, Operations Manager at 709-637-4282.

Best regards,

Jackie Chow, CPA, CA

Chief Executive Officer

Read more...