On the morning of March 10, Le Commandant Charcot from the French cruise line Ponant is scheduled to arrive in Corner Brook, Newfoundland. The luxurious expedition ship, which was launched in 2021, has a capacity of 245 passengers and 215 crew members. Ponant has since redefined how people perceive and experience polar cruising, taking immense pride in offering its guests “cruises of a kind never before undertaken.”

Unlike traditional cruise ships, the Le Commandant Charcot is an ice-class vessel. With a Polar Class 2 rating, Ponant’s innovative and groundbreaking vessel is the only one of its kind, capable of breaking through multi-year ice up to 2.5 meters thick. “Traditionally, our cruise season has been dictated by ice conditions surrounding the province, with our first call typically arriving in early June. However, the arrival of Le Commandant Charcot—designed to navigate winter water — marks a groundbreaking moment for our port.  Welcoming a cruise ship in winter brings unique logistical challenges, but our team is more than ready to rise to the occasion. This milestone not only extends our cruise season but also showcases our capability to adapt and grow as a premier destination for year-round expedition travel.” Patti Ricketts, Cruise Marketing Coordinator.

The Le Commandant Charcot entered the Canada New England region earlier this year, calling multiple ports along the St. Lawrence River. Corner Brook is included on Ponant’s Last Moments of Winter 16-day itinerary, which sails from Saint Pierre and Miquelon to Reykjavik, with stops at various ports along the St. Lawrence and Greenland. Jackie Chow, Chief Executive Officer, shares “For winter enthusiasts, Western Newfoundland is the ultimate destination, offering everything from skiing, snowshoeing, ziplining, and snowmobiling against a breathtaking winter backdrop. Our Province has long been promoted as a year-round destination, and now, with the arrival of winter cruises, we have the remarkable opportunity to share our unique winter adventures with the global cruise industry.”

In 2023, the Port, in collaboration with our cruise industry partners, organized winter and summer familiarization (FAM) tours for several senior executives from Ponant. FAM tours are a common practice in the tourism industry, providing decision-makers with the opportunity to experience firsthand our offerings – from breathtaking scenery, coastal charm, and a rich history and culture – all aimed at enticing them to bring business to our region. “Cruise lines typically plan itineraries 3-5 years in advance, making it rare to see the immediate impact of our efforts. Yet, Ponant’s rapid introduction of new itineraries in our region is remarkable. This expansion not only highlights the strength of our region but also reaffirms our global appeal in the industry.” Patti Ricketts, Cruise Marketing Coordinator.

The Carnival Pride will kick off our traditional cruise season on June 4, with the Insignia once again wrapping up the season on October 22. The Port of Corner Brook has twenty-three scheduled cruise ship calls, bringing a potential 31,000 passengers and 14,700 crew.

This year, we are pleased to welcome four maiden calls, including the highly anticipated arrival of Le Commandant Charcot. Also making their first visit to Corner Brook are Norwegian Cruise Line’s Norwegian Star, Celebrity Cruises’ Silhouette, and Regent Seven Seas Cruises’ Splendor.

As we prepare for another vibrant season, our team remains committed to delivering exceptional guest experiences and showcasing our beautiful city and region. A detailed copy of the 2025 cruise schedule can be found here.

Corner Brook Port Corporation (CBPC) is an independent, community-based organization providing high-quality ocean transportation and distribution services through strategic partnerships. Its vision is to create economic value by connecting Western Newfoundland globally through tourism and trade. The Corporation achieves this through its three lines of business: industrial port operations, real estate, and cruise tourism.

FOR IMMEDIATE RELEASE

Corner Brook, NL – December 10, 2024 – Over the past several months, the Corner Brook Port Corporation (CBPC) proudly celebrated its 20th anniversary of its divestiture from the federal government with a series of meaningful initiatives and events that highlighted achievements, community connection, and forward-looking growth. Since its incorporation in 2001, CBPC has played an integral role in driving economic growth and fostering collaboration within the region. To mark this milestone, the Port organized a series of celebrations designed to honor its 20-year legacy while engaging employees, partners, and the wider community.

Key highlights of the 20^th anniversary celebrations included a historical social media campaign, where a journey through the port’s history was shared on Facebook and Instagram, capturing some operational milestones and achievements of the port from the 1920s to today. This initiative not only informed but also engaged the community in the port’s story. In July, the CBPC hosted a highly successful Community Port Day, welcoming hundreds of community members to see firsthand the cruise tourism operations and experience the journey of cruise passengers. The event received overwhelming attendance and enthusiastic feedback, prompting the CBPC to explore the possibility of making Community Port Day an annual tradition.

The celebrations concluded with a special anniversary reception held on the Port’s official divestiture anniversary, November 19, 2024. This memorable evening brought together friends, stakeholders, and partners to reflect on the Port’s history and celebrate its journey to the present. Around the event space, eight panel displays highlighted significant milestones in the Port’s history, offering guests a visual narrative of its evolution.

A centerpiece of the evening was the premiere of an anniversary video, thoughtfully created to commemorate CBPC’s remarkable growth, honor its rich legacy, and inspire excitement for the future. The video, linked below, captures the Port’s transformation over the years, showcasing its economic and community impact while setting the stage for its continued success.

“This anniversary was a celebration of the collective efforts of our employees, partners, and community. Over the past 20 years, we have worked together to transform the Port of Corner Brook into a vibrant hub that drives economic opportunity for the region,” said Jackie Chow, Chief Executive Officer of Corner Brook Port Corporation. “We were thrilled to celebrate this milestone with those who have supported and contributed to our success. As we look ahead, we remain committed to building on this legacy for future generations.”

For media inquires or further information, please contact:

About Corner Brook Port Corporation:
CBPC is an independent and community-based organization that provides high-quality ocean transportation and distribution services through strategic partnerships. Its vision is to create economic value by connecting Western Newfoundland and Labrador globally through tourism and trade. The Corporation achieves this through its three lines of business: industrial port operations, real estate, and cruise tourism.

Following a record-breaking 2023 cruise season, the Port of Corner Brook is excited to announce yet another year of remarkable growth in ship arrivals and passenger and crew numbers. From June 5 to November 1, we welcomed 50,342 passengers and 23,827 crew members, representing a 22.9% and 17.7% increase respectively compared to the previous year and double those of 2019.

This season, we saw a total of 36 port calls, made by 19 different cruise ships. Of these 19, eight made their inaugural visit to Corner Brook. “The continued growth of the cruise industry in Newfoundland and Labrador is a direct result of the collective effort and partnership between our team, local partners, and the broader Atlantic Region. This season’s impressive 36 port calls reflect the impact of years of collaborative marketing efforts and our ongoing commitment to highlighting Newfoundland and Labrador’s unique landscapes, culture, and hospitality. As demand for our destination grows, we are more motivated than ever to continue expanding and refining the experience we offer, ensuring every guest leaves with a desire to return” says Jennifer Crane, Business Development Manager.

On Saturday, September 21, the Port surpassed its previous single-day record set by the MSC Meraviglia in 2019. The Norwegian Jade and the Sky Princess combined carried 5,688 passengers and 2,368 crew members, totalling 8,056 guests. This was one of two double-ship days for the season. “Ten years ago, I never would have imagined seeing 36 ships. The growth we’ve seen since then has been nothing short of incredible. It’s a testament to the hard work, dedication, and collaboration of everyone involved—from our community to our stakeholders,” said Jackie Chow, Chief Executive Officer.

Across Atlantic Canada, ports have reported a rise in summer visitation, and Corner Brook is no exception. Nearly 35% of our visitors arrived between June and August, up from 27% in 2023. While September and October continue to be the peak cruise season in Canada New England, extending the season remains a top priority for the Port of Corner Brook. “As we look ahead to 2025, we’re more determined than ever to expand our cruise season and offer visitors even more opportunities to experience Newfoundland and Labrador’s breathtaking beauty. With exciting developments on the horizon, we’re confident that we’ll soon be welcoming guests in new and unexpected ways.” Patti Ricketts, Cruise Marketing Coordinator.

Corner Brook Port Corporation (CBPC) is an independent, community-based organization that provides high-quality ocean transportation and distribution services through strategic partnerships. Its vision is to create economic value by connecting Western Newfoundland globally through tourism and trade. The Corporation achieves this through its three lines of business: industrial port operations, real estate, and cruise tourism.

Corner Brook, NL — June 28, 2024 — The Corner Brook Port Corporation is proud to announce a milestone celebration marking 20 years since its divestiture from Transport Canada to an independent marine port. On Saturday, July 13, 2024, from 11:00 AM to 2:00 PM, the Port of Corner Brook invites the community to join in festivities at the Cruise Dock located at 11 Riverside Drive.

This commemorative event will showcase the port’s pivotal role in regional maritime industry and its significant contributions to community development over the past two decades. Attendees will have the opportunity to experience the essence of a cruise passenger’s journey with activities including exploring a vibrant vendor market, enjoying a delicious BBQ, and capturing memorable moments with interactive photo opportunities.

A highlight of the celebration will be the official unveiling of an impressive 80-foot mural on the port’s waterfront, a testament to the corporation’s ongoing commitment to cultural enrichment and community engagement. The mural, crafted by local artists Kelsey Street and Marshall Borland, is part of the port’s continuous enhancement projects aimed at enriching the visitor experience.

“We are thrilled to commemorate this important milestone with the community,” said Jackie Chow, Chief Executive Officer of the Corner Brook Port Corporation. “This event not only celebrates our 20 years of operational independence but also highlights the integral role of the Port of Corner Brook in regional connectivity and economic vitality.”

Live musical entertainment throughout the day will enhance the festivities, creating a lively atmosphere for families and visitors to enjoy. The celebration marks the first of two planned community events, aimed at engaging the public, our regional stakeholders and highlighting significant moments in the port’s history.

Join us as we celebrate 20 years of maritime independence and look forward to a promising future for the Port of Corner Brook.

For media inquiries or further information, please contact:

About Corner Brook Port Corporation:

CBPC is an independent and community-based organization that provides high-quality ocean transportation and distribution services through strategic partnerships. Its vision is to create economic value by connecting Western Newfoundland globally through tourism and trade. The Corporation achieves this through its three lines of business: industrial port operations, real estate, and cruise tourism.

The port has seven sheds of two different sizes: four 12’x12’ and three 12’x16’. All sheds are equipped with electricity, windows, and two entrances. The seasonal rate is $2,040+HST for a 12’x12′ shed and $2,856+HST for a 12’x16′ shed.

If you are interested in being a vendor for the 2024 season, please fill out and submit the form in Appendix B by May 6 by email or in person at Suite 201, RA Pollett Building, 61 Riverside Drive.

If you are interested, please submit your completed form by email or in person at Suite 201, RA Pollett Building, 61 Riverside Drive.

Closing Date: May 3, 2024

Location: Corner Brook, NL

Join our dynamic team dedicated to promoting tourism and providing exceptional experiences to visitors from around the world. We’re passionate about showcasing the beauty, culture, and attractions of our region, and we’re seeking knowledgeable and enthusiastic Cruise Information Officers to join us!

Responsibilities:

• Welcome cruise guests with a warm and friendly demeanor, answer questions and make suggestions regarding their time in port
• Distribute maps, brochures, and other promotional materials to help visitors navigate the area
• Stay up-to-date on local events, attractions, and amenities to provide accurate and current information to visitors
• Uphold standards for cleanliness and safety in the work environment (eg: information kiosk)
• Effectively communicate workplace concerns and suggestions for improvement through proper channels

Requirements:

• Excellent communication and interpersonal skills
• Strong customer service orientation with a positive attitude
• Ability to multitask and work effectively in a fast-paced environment
• Knowledge of the local area, including attractions, landmarks, and amenities
• Ability to work harmoniously in team settings, navigate conflicts, and welcome constructive feedback
• Previous experience in tourism, hospitality, or customer service is preferred but not required
• Ability to speak French, German and/or Italian is preferred but not required
• Flexibility to work outdoors in varying weather conditions is required

To Apply:

If you’re passionate about tourism and enjoy helping others discover new destinations, we’d love to hear from you! Please let us know why you’re interested in joining our team and provide your relevant experience in person or by email. CBPC is committed to fostering a diverse and inclusive workplace, and we welcome applicants from all backgrounds. We strive to create a culture of inclusivity where individuals feel comfortable and empowered to contribute their unique talents and skills to our team.

Deadline: May 1st, 2024

CBPC is an independent and community-based organization that provides high-quality ocean transportation and distribution services through strategic partnerships. Its vision is to create economic value by connecting Western Newfoundland globally through tourism and trade. The Corporation achieves this through its three lines of business: industrial port operations, real estate, and cruise tourism.

The Corner Brook Port Corporation (CBPC) invites proposals from qualified transportation companies to provide a shuttle bus service for the 2024 cruise season. Proposals must be submitted by email, fax or in-person.

Closing Date: April 12, 2024

In recognition of her exceptional leadership and unwavering commitment to advancing the cruise industry in Newfoundland and Labrador, Jackie Chow has been awarded the prestigious 2024 Cruise Vision Award. The announcement was made by Christa Norman, vice-chair of the Cruise Association of Newfoundland and Labrador, who praised Jackie for her remarkable dedication and visionary approach that has propelled the industry forward.

Jackie Chow’s impact on the cruise sector has been nothing short of transformative. Since assuming the role of CEO at the Corner Brook Port Corporation in 2005, she has demonstrated unparalleled passion and perseverance, driving growth and prosperity even in the face of challenges. Her strategic initiatives have not only elevated Corner Brook as the premier cruise port in the province but have also had a ripple effect, leading to development in other ports and destinations.

Under Jackie’s leadership, the Port of Corner Brook has seen remarkable growth, with an anticipated 37 cruise ship calls expected this season, a substantial increase from the earlier years. Her strategic initiatives and proactive engagement with cruise lines have been instrumental in this success. Jackie’s efforts extend beyond her professional duties, as she actively advocates for the province’s interests in regulatory matters with Transport Canada and the Canada Border Services Agency.

“Jackie Chow is not just a CEO; she’s an industry leader with an unwavering passion and perseverance to drive the cruise industry forward despite the challenges faced over the past few years,” noted Dennis Bruce, highlighting Jackie’s dedication to regional economic development through cruise marketing.

Dennis Bruce, Chairperson, Corner Brook Port Corporation

One of Jackie’s notable initiatives includes the introduction of the Mill Whistler Road Train, enhancing transportation options for cruise passengers and offering them a unique cultural experience in Corner Brook. The success of this initiative, with over 20,000 passengers enjoying rides on the train in its inaugural season, reflects Jackie’s dedication to enhancing visitor experiences and promoting the city’s rich culture.

Moreover, Jackie’s forward-thinking approach to addressing capacity challenges has been crucial in ensuring the long-term sustainability of Newfoundland and Labrador’s niche ports. By introducing tender operations at the Port of Corner Brook and exploring the feasibility of constructing a second berth, she has positioned the region as a desirable destination for cruise lines while fostering economic growth.

In accepting the 2024 Cruise Vision Award, Jackie Chow expressed gratitude for the recognition and emphasized the collective efforts of the industry in driving success. “This award is a testament to the dedication of the entire team at the Port of Corner Brook and our partners across the province. Together, we have achieved significant milestones, and I am excited about the future of the cruise industry in Newfoundland and Labrador,” said Jackie.

Jackie Chow, CEO, Corner Brook Port Corporation

The Cruise Vision Award is presented by Cruise Newfoundland and Labrador (Cruise NL) to an individual, group or business that has demonstrated a commitment to the provincial cruise industry while contributing significantly to the growth of the industry in Newfoundland and Labrador. The Cruise Vision Award is awarded at the annual Hospitality Newfoundland and Labrador Conference.

As Newfoundland and Labrador’s cruise sector continues to thrive, the industry looks forward to a future marked by innovation, sustainability, and unparalleled experiences for visitors to the region.

For media inquiries, please contact:

Jennifer Crane, M.Ed., MBA, Business Development Manager

jcrane@cornerbrookport.com | 709-634-6600

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This article highlights Jackie Chow’s outstanding achievements and the impact of her leadership on the cruise industry in Newfoundland and Labrador. It emphasizes her innovative initiatives, dedication to regional economic development, and vision for the future of the industry.

The Port of Corner Brook has thirty-eight scheduled cruise ship calls, with a capacity of 57,000 passengers and 24,000 crew. Aligning with Atlantic Canada’s highly sought-after fall foliage, the peak season will occur in September and October. Originating from England, Germany, Norway, and the United States, passengers from thirteen unique cruise lines will embark on the experience of a lifetime: touring our coastal and rural communities and embracing Newfoundland’s culture, history, and hospitality. The Port of Corner Brook expects eleven inaugural visits and three double-ship days throughout the season with remarkable numbers expected for early fall.

“As the Port’s Cruise Marketing Coordinator, I am thrilled to announce that the Sky Princess and the Norwegian Jade are expected on September 21st, with a combined capacity of more than 6,000 passengers. With the energy and excitement these ships bring, we anticipate surpassing the Port’s single-day passenger record of 4,240 set by the MSC Meraviglia in 2019. Strategically aligning with the City’s Colours of Corner Brook Festival, this day promises to be a momentous occasion for the Port and downtown core, showcasing our ability to accommodate and delight cruise guests. We’re ready to welcome them with open arms and ensure an unforgettable experience.” Patti Ricketts, Cruise Marketing Coordinator

Spanning 316 metres, the Mein Schiff I will be the longest vessel and the Sky Princess, weighing 141,000 metric tonnes, will be the heaviest. The departure of the Insignia on November 1st will signify the end of the 2024 cruise season.

The Port extends its gratitude to its regional stakeholders for their steadfast support and invaluable contributions in fostering a welcoming environment for cruise guests. Local businesses looking to enhance their engagement in cruise tourism are encouraged to join the Cruise Network Committee.  

Established over a decade ago, this committee comprises community representatives who share a common goal of enhancing the cruise guest experience. By becoming part of the Cruise Network Committee, you’ll have the opportunity to actively shape the trajectory of cruise tourism in our area, leveraging your insights and passion to create unforgettable experiences for visitors. Let’s continue strengthening our commitment to hospitality and tourism excellence.

A detailed copy of the 2024 cruise schedule can be found here.

Corner Brook Port Corporation (CBPC) is an independent, community-based organization providing high-quality ocean transportation and distribution services through strategic partnerships. Its vision is to create economic value by connecting Western Newfoundland globally through tourism and trade. The Corporation achieves this through its three lines of business: industrial port operations, real estate, and cruise tourism.